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Contact & Support

Questions about setup, your account, billing, or how Tessa works? Our team is here to help—with a real person, not a bot.

Quick help

Many questions are answered in our guides. Check these first—you may find what you need right away.

  • Tessa Listener setupStep-by-step instructions for connecting your Tessa Listener to Wi-Fi and your account.
  • Older Tessa Listener setupInstructions for earlier Tessa Listeners that use Bluetooth pairing.
  • Privacy & data policyHow we collect, use, and protect your family's data.
  • Buy TessaOrder the Tessa Family Plan with one Tessa Listener and the Tessa Companion app for $99/month.

Contact our team

Email

support@tessalistens.com

Phone

(512) 489-6794
Caregiver using phone for support
Tessa

Tessa is built by Fyve Health — a company focused on helping families care for the people they love.

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